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Inexperience within the police service

The effectiveness of a police service depends on the experience of its officers — and England & Wales has just seen a record rate of experienced officers leave.

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The day-to-day effectiveness and efficiency of a police service depends on the experience and expertise of its officers. The police workforce in England & Wales has seen significant fluctuations in leavers and joiners, and the volume of leavers in 2022/23 is the highest since comparable records began.

In the year ending 31 March 2023, a record 16,238 full-time equivalent (FTE) police officers joined the 43 police forces in England and Wales, but over 9,000 FTE police officers also left – a record rate of 6.6%¹.

Concerns on diminishing experience

With such a large number of police officers joining and leaving, the proportion of newer officers is climbing. 36% of officers in England & Wales now have less than 5 years service, which has increased from 14% of officers in 2016². That proportion is believed to be significantly higher for frontline roles, where new joiners start their careers.

Experienced frontline police officers are more likely to have honed their local knowledge through years of policing the same area. Their experience helps ensure quick and efficient responses during emergencies and improves the chance of a positive outcome attending to emergency situations³.

Last year’s report from HMICFRS (His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services) on the Metropolitan Police confirms “Opportunities for staff to learn from experienced officers are being lost as many staff join specialist units soon after they finish their probationary period”⁴. The loss of experienced personnel means fewer individuals with extensive knowledge of the intricacies of their role and the communities they serve.

“While all will have been thoroughly trained, you can’t put a price on experience. The growing number of novice officers is a real concern. Young officers learn on the beat.”

David Spencer – Centre for Crime Prevention

Tools to help

While there are no quick fixes for broader workforce challenges, there are some simple ways to help the frontline.

1. Legislation

Everyone has gaps in their knowledge, and with fewer experienced colleagues to call-upon, how is an officer going to establish whether the drone pilot they’ve been called to is breaking the law?

Can your frontline officers easily access PNLD on the street?

Alternatively, Pocket Sergeant is a mobile app that contains regularly updated source of easily digestible legislation and checklists designed for frontline use.

2. Multi-agency response

In a fluster an inexperienced officer is likely to confuse the definition of a major incident from a critical one, and despite being trained to remember the ‘METHANE’ acronym, all they can think of is the greenhouse gas.

The JESIP app includes useful prompts and checklists for just an occasion.

3. Navigation

The combinations of a workforce unfamiliar with local shortcuts, resources stretched across larger areas, and increasing numbers of traffic restrictions mean that just getting to an incident efficiently can be a significant challenge.

Implementing an effective navigation solution for frontline officers helps to ensure timely arrival to emergency calls, and ultimately improve outcomes and public confidence.

With specialist Blue Light Routing and other features that have been developed by a team with frontline experience, Blue Light Maps can help.

References

  1. Home Office. National statistics – Police workforce, England and Wales: 31 March 2023. Available from: https://www.gov.uk/government/statistics/police-workforce-england-and-wales-31-march-2023/police-workforce-england-and-wales-31-march-2023#promotions-joiners-and-leavers
  2. Home Office. National statistics – Police workforce, England and Wales: 31 March 2016. Available from: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/544849/hosb0516-police-workforce.pdf
  3. Jordi Blanes i Vidal and Tom Kirchmaier. The Effect of Police Response Time on Crime Detection, 2015. Available from https://personal.lse.ac.uk/blanesiv/DetectedResponse.pdf
  4. HMICFRS. Police effectiveness, efficiency and legitimacy: An inspection of the Metropolitan Police Service, 2021/22. https://www.justiceinspectorates.gov.uk/hmicfrs/wp-content/uploads/peel-assessment-2021-22-metropolitan.pdf

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Summary

The article discusses the growing concern of inexperience within the police service in England and Wales due to a record number of experienced officers leaving. This trend results in a higher proportion of newer officers, potentially impacting response times and effectiveness. The piece highlights the value of experienced officers' local knowledge and suggests tools like PNLD, Pocket Sergeant, JESIP app, and Blue Light Maps to support frontline staff.

Key Facts

Frequently Asked Questions

What is the current trend in police officer experience in England & Wales?

The police workforce in England & Wales has seen a record rate of experienced officers leave, with over 9,000 FTE police officers leaving in the year ending 31 March 2023, a record rate of 6.6%. Consequently, 36% of officers now have less than 5 years of service, up from 14% in 2016.

Why is the loss of experienced police officers a concern?

Experienced frontline police officers possess honed local knowledge and expertise that ensures quick and efficient responses during emergencies, improving the chance of positive outcomes. The loss of these personnel means fewer individuals with extensive knowledge of their role and the communities they serve.

What tools can help mitigate the challenges of inexperienced police officers?

Tools like PNLD for accessing legislation, Pocket Sergeant for mobile access to updated legislation and checklists, the JESIP app for multi-agency response prompts, and effective navigation solutions like Blue Light Maps can help support frontline officers.

What are the implications of fewer experienced officers on specialist units?

Opportunities for staff to learn from experienced officers are being lost as many join specialist units soon after completing their probationary period, indicating a gap in knowledge transfer.

Related Entities

People
David Spencer
Companies
Blue Light Maps, Centre for Crime Prevention, HMICFRS, Home Office
Products
Pocket Sergeant, JESIP app, PNLD
Locations
England, Wales, London
Technologies
Blue Light Routing