02 In detail
Which TomTom?
For an emergency service, “TomTom” can mean several things:
- the free TomTom app, formerly AmiGO
- GO Expert, the paid app that was TomTom GO Navigation and is now sold as truck navigation
- a dashboard sat nav
- a BRIDGE unit running a supplier’s software, as with some Airbus ScGuide deployments
- a Webfleet PRO terminal, from the telematics business TomTom sold to Bridgestone in 2019
The routing question is the same for all of them.
What TomTom does well
TomTom has been making navigation for longer than most of its competitors have existed. Its lane guidance and traffic information are well regarded, its truck routing takes a full set of dimensions, weights and hazardous-cargo settings, and plenty of drivers already know the interface. For a vehicle that must obey every restriction on the road, it does the job well.
Why TomTom isn’t built for emergency response
There’s no emergency mode. TomTom’s Routing API lists travel modes for cars, trucks, taxis, buses, vans, motorcycles, bicycles and pedestrians. It doesn’t list an emergency mode. A response car gets a car’s route, through the same bus gates and restricted turns as everyone else.
Its speeds and ETAs are built for ordinary traffic. TomTom’s traffic and ETAs are built for the drivers it serves: commuters, hauliers and fleets. A vehicle on blue lights moves differently: it gets through traffic that a car would sit in, and it loses time on tight turns and narrow streets where traffic has nowhere to pull over. Blue Light Maps learns road speeds from anonymised telematics of emergency vehicles that have driven those roads on blue lights. That makes ETAs reflect how a response vehicle actually travels, and it steers routes towards roads that suit response driving: wider, with fewer turns.
Truck routing is built for hauliers. Set a vehicle weight and, according to TomTom’s own docs, weight restrictions are applied. That’s exactly right for a lorry. On blue lights, many weight limits are environmental, and many carry an emergency exemption, so a fire appliance gets sent the long way round. We’ve written about what that costs on a real job.
What happens to ScGuide on TomTom BRIDGE
Services that use BRIDGE units for in-cab navigation, including Airbus ScGuide deployments, need a plan before that date. Blue Light Maps already integrates with Airbus ScGuide. Airbus also offers Blue Light Maps inside SAFEcommand ScResponse through our SDK. Moving to it means changing the navigation, not the incident workflow your crews already know. It runs on the phones, tablets and Windows devices you already have, so there’s no new hardware to buy either.
Using Blue Light Maps with Webfleet
Webfleet, which TomTom sold to Bridgestone in 2019, sends jobs from the office to its PRO driver terminals through its API. Blue Light Maps supports the Webfleet API for CAD integration. If your dispatch or fleet system already sends jobs that way, it can send them to Blue Light Maps too.
Making the switch
The usual route in is a 30-minute walkthrough, then a trial in your own area with your own crews, and no commitment until you’ve seen the times for yourself.